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Primary & Secondary Care Interface

Executive Summary (.Pdf)

Primary & Secondary Care Interface

8 Principles

Improve Communication & Maintain Good Relationships

Show respect to your colleagues across teams

Give clear guidance to patient on what to do and what to expect

Do not handover incomplete tasks where possible

Remember Your test, your responsibility

Ensure all relevant clinicians are informed of significant changes in tests or treatment

Ensure the patient and you know who is taking over patient care when handing over and that that individual has agreed to take responsibility

Respond promptly to colleagues who need information

Ensure comprehensive, clear and legible handover to colleagues