• Professional Behaviours & Communication across the

    Primary & Secondary Care Interface

    A report from the AMRCW Interface working Group led by Dr Jane Fenton-May FRCGP

    Ex Summary8 Principles

Sections.

8

Principles

8 identified principles to improve effective communication and maintain good relationships

.I.

Issues

The AMRCW Interface working group has identified 10 themed issues influencing the interface

.II.

Behaviours

Professional Attitudes and Behaviours influencing the interface

.III.

Conclusion

Areas where doctors themselves can make a difference to ease the problem in terms of ensuring appropriate attitudes and behaviours as well as significant system and process changes needed to improve efficiency

Comment.

  • The value of this project is that it has highlighted some of the concerns that have dividing doctors working in primary and secondery care to the detriment of patient care. The principles show that there are ways to improve this interface. The project was conducted by interviewing and meeting with a  wide range of  invididual doctors and organisations across Wales both formally and informally and sharing both good and poor practice. These were then challenged by a taskforce workshop.

    Dr Jane Fenton-May - FRCGP

About AMRCW.

The Academy of Medical Royal Colleges in Wales brings together the voices of its members and colleges and Faculties for overarching generic issues around healthcare.

The Academy comprises of representatives of the Medical Royal Colleges and Faculties who meet regularly to agree direction; providing a collective, independent medical voice to promote College and Faculty standards through influence, collaboration and advice in Wales.

Royal College of General Practitioners

Royal College of Surgeons Edinburgh

Royal College of Pathologists

Royal College of Ophthalmologists

Wales Deanery

Faculty of Occupational Medicine

Royal College of Obstetricians &  Gynaecologists

Royal College of Surgeons

Royal College of Anaesthetists

Royal College of Radiologists

Faculty of Public Health

Faculty of Dental Surgery

Participants in Report.

Listed Organisations